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You are about to start your application process for:

(Senior) Associate Relationship Manager (Fixed-term contract) (M/F)

(Senior) Associate Relationship Manager (Fixed-term contract) (M/F)

Founded in 1856, the Banque Internationale à Luxembourg is the oldest multi-business bank in the Grand Duchy. From its foundation, the BIL has always played an active role in the development of the Luxembourg economy. It currently operates in retail, private and corporate banking, as well as on major capital markets. Employing more than 1 800 people, the BIL is present in the financial hotspots that are Luxembourg, Switzerland, and China.

Responsibilities

You will be responsible for taking care of clients by providing an excellent administrative service. The function will also focus on the implementation of new IT tools (T24, Saleforce, DSM, etc.) and the preparation of client portfolios as part of this migration.

The position is based in Luxembourg. 

 

What will you do? 

  • Provide high-level administrative, operational and commercial assistance to the RMs in client management;
  • Day-to-day management and control of all the clients’ queries, in collaboration with RMs (account openings, placements and investments, client visits, transfers, etc.);
  • Proactive follow-up of accounts status;
  • Proactively identify client needs and share the information with RMs;
  • Ensure the practical application of all the procedures, KYC surveillance permanent documentation of client activity and of the overall interaction with the client and monitoring of important transactions; 
  • Test new IT tools.


must have requirements

You have:

  • Experience in handling with clients both on the phone and per emails, in putting the clients first and provide a personal service;
  • Typically at least 5 years’ experience in the banking environment, in an administrative role;
  • Good knowledge of relevant internal processes and compliance obligations.

 

You are:

  • Fluent in French and English, any other language is seen as an advantage;
  • Well-organized, flexible and disciplined, able to handle multiple tasks and client requests in a structured way;
  • Strongly client- and results-oriented and motivated to be part of a team;
  • Open and critical mind;
  • IT minded.


We offer

BIL offers a broad range of challenging projects and a huge choice of career paths - we will assist you in finding the one that best meets your skills and expectations. Your personal development is our priority and we greatly encourage you to dive into different business areas for the broadest possible experience.

REQUIREDLANGUAGES

To be considered for this position it is crucial that you have knowledge of the following languages
  • Read C1 Advanced
    Write C1 Advanced
    Speak C1 Advanced
  • Read C1 Advanced
    Write C1 Advanced
    Speak C1 Advanced
minimum required Education
Required work experience in years
5 or more years
Details
Employment type
Contract type
Hours per week
40
Location
Country
City
Luxembourg
Departments
Wealth Management & International Corporate Development

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