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Outsourcing Manager (M/F)

Outsourcing Manager (M/F)

Founded in 1856, Banque Internationale à Luxembourg is the oldest multi-business bank in the Grand Duchy. From its foundation, the BIL has always played an active role in the development of the Luxembourg economy. It currently operates in retail, private and corporate banking, as well as on major capital markets. Employing more than 2 000 people, BIL is present in the financial hotspots that are Luxembourg, Switzerland, and China.

As a major player in Luxembourg’s finance industry and as a signatory of the UN Principles of Responsible Banking, BIL is committed to handing over a responsible and sustainable bank to future generations. 



Within an outsourcing management team, you will be in charge of the implementation and further development of outsourcing management with corresponding control and monitoring processes



  • Be in charge of the control of outsourcing contracts with regard to the required minimum contract components, e.g. according to Risk; regulator CSSF circular 17/654
  • Manage the coordination and review of the risk / materiality analysis of the outsourcing process in the respective departments
  • Review the appropriate involvement of control functions in the risk analysis process
  • Classify outsourcing activities (IT vs. non-IT)
  • Follow-up the setup and coordination pre-outsourcing analysis activities
  • Gather the validation and remarks of key stakeholders
  • Call-in or escalate to relevant department as required by the lifecycle stage or situation arising
  • Maintain an effective interaction and collaboration with counterparts during all lifecycle stages: pre-outsourcing analysis >> contracting >> oversight >> closure
  • Get or request guidance from competent board or committee as requested. Implement decisions accordingly.
  • Maintain a regulatory-compliant outsourcing register
  • Be the main contact for all organizational units regarding outsourcing management and control of service providers
  • Participate actively in the 3rd Party forum

must have requirements


  • Master’s Degree (Bac + 4/5) economics, business informatics or comparable education and training
  • Accountability towards management and regulator
  • Ability to summarize and communicate in a concise manner with other stakeholders, including management, on complex issues and recommend next steps
  • Ability to work under pressure and meet tight deadlines.
  • Experience outsourcing controlling
  • An excellent command of written and spoken English & French.
  • Very good strategic and networked thinking as well as independent and structured way of working
  • Confident appearance and strong communication skills


  • Curious, with a great analytical and investigative spirit.
  • Rigorous, goal-oriented and able to work autonomously.
  • Available and flexible.
  • Dynamic and display great team spirit

We offer

BIL offers a broad range of challenging projects and a huge choice of career paths - we will assist you in finding the one that best meets your skills and expectations. Your personal development is our priority and we greatly encourage you to dive into different business areas for the broadest possible experience.

BIL is firmly of the opinion that diversity & inclusion contribute towards increasing the collective performance of the bank. We are committed to creating a culture of inclusion that encourages individual development with equal opportunities for all.


NB: The selected candidate will be asked to provide an extract from the criminal record (no.3) as evidence of integrity and justified with regard to the specific needs of the position to be filled.


To be considered for this position it is crucial that you have knowledge of the following languages
  • Read C1 Advanced
    Write C1 Advanced
    Speak C1 Advanced
  • Read C1 Advanced
    Write C1 Advanced
    Speak C1 Advanced
minimum required Education
Required work experience in years
5 or more years
Employment type
Contract type
Hours per week
Account & Service Management

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