About Luxtrust
We are a multicultural and forward-thinking qualified Trust Services Provider based in Capellen, Luxembourg, with over 110 professionals and actively expanding our business internationally. We provide state-of-the-art on on-boarding, digital identities, strong authentication and security services, and qualified electronic signatures, all bundled into integrated digital documents & identity management solutions.
As a Trusted Partner, we prioritize building long-lasting relationships with our international clients and stakeholders, based on trust and integrity. We strive to be a Committed Partner, dedicating ourselves to delivering exceptional performance and showing steadfast commitment to make a positive impact. As a Visionary Scout, we are constantly seeking out new opportunities for growth and innovation, always staying ahead of the curve in our industry.
Join us in our mission to drive innovation and co-create a better future!
We are currently looking for a motivated and driven Business Analyst under a permanent contract.
Missions of the role
Analysis/collection/definition of the customers' needs (signature flows, specific features, …)
Coordinate drafting of functional and non-functional requirements/specifications
Transform the business requirements into deployment / development tasks
Collaborate closely with the Product Owners
Ensure the initial and advanced trainings for LuxTrust products
Review/optimize the communication to customers (release notes, tutorials, etc.)
Work in close collaboration with the Customer Success Office
Support the setup the proper organization/tools in regards of project typologies in a context of continuous improvement of the R&D practice
Carry out other duties as required.
Required skills
Qualifications / diploma(s): Bac +5 or equivalent experience.
Technical Competencies: General knowledge on IT services, support and/or infrastructure.
Languages: French and English fluent. Any other language is an asset.
Specific skills:
- Respecting methodologies to collect the needs of customers
- Result oriented having always in mind to maximize the end users experience and to enhance the software’s adoptions
- Thinks strategically
- Solution and business minded
- Strong communication and writing skills
- Opinion leader
- Innovative / creative
- Able to work independently but as well fosters teamwork and collaboration
- Rigorous and methodic
- Able to develop plans that are appropriately comprehensive, realistic and effective in meeting goals
Core competencies at LuxTrust:
- Analytical mindset & decision making
- Organizational fluency
- Personal effectiveness
- Results-driven
- Client service mindset
- Strategic vision
- Leadership
WHAT WE OFFER
A permanent contract based in Luxembourg
A competitive salary, in accordance with your education and experience.
Attractive benefits and advantages including an employee benefit plan, meal vouchers and additional holidays.
A healthy work-life balance including flex work arrangements.
An open and transparent career path.
Development and growth opportunities in a state-of-the art digital company.
Our company is committed to fair recruitment, based on the skills of each candidate, regardless of gender nationality, sexual orientation, religion, or any other discriminatory criterion.
Please note that in order to comply with our regulatory requirements an extract of the criminal record is requested upon entry into service.