Administrative Account Officer

Are you an experienced professional in administration and file management, recognised for your rigour, organisational skills and customer focus?

Would you like to play a key role at the heart of operations, with real responsibilities and a global overview of activities? Then this opportunity is for you.

Your role

As a Administrative Account Officer, you play a central role in the smooth administrative and operational running of the business. Acting as a key point of coordination, you ensure the quality, fluidity and monitoring of processes.

Your responsibilities include:

• Providing high-level administrative support to business managers;

• Independently managing customer and prospect requests, quotations, contracts, certificates, the database and digital archiving, and communication with customers in collaboration with the Business Support team;

• Playing a key role in organising committees and councils in the context of sector activities, providing documents and preparing files for finalisation;

• Entering, planning and monitoring the progress of auditors' work programmes in the ERP system, as well as the accompanying documentation;

• Ensuring the reliability and updating of data in the ERP system;

• Implementing and monitoring KPIs in order to effectively manage activities;

• Ensuring that websites related to the business are kept up to date.

Your profile

• Bachelor's degree in secretarial studies or business administration;

• At least 5 years' experience in a similar role;

• Strong customer focus and service orientation;

• Organised, structured, responsive and results-oriented;

• Comfortable with complex administrative management and file tracking;

• Accurate, with a good overview of your files;

•  Analytical, proactive and able to come up with new ideas;

• Able to work independently and as part of a team, in accordance with internal procedures and with complete impartiality towards clients and auditors;

• Proficient in Microsoft Office (Word, Excel, PowerPoint, SharePoint, Outlook), database management, ERP systems and comfortable with the Internet (web platforms, e-mailing tools, social networks, etc.);

• Perfectly bilingual in French and Dutch, both spoken and written, with a basic knowledge of English;

• Versatile, enthusiastic and able to work under pressure.

We offer

• A key and varied role, with real responsibilities and a cross-functional overview of activities;

•  A professional, stable and collaborative working environment that values expertise and autonomy;

• An attractive salary package in line with your experience and skills;

• Extra-legal benefits (meal vouchers, eco vouchers, group insurance, health insurance, teleworking allowance, 100% reimbursement of public transport costs, etc.);

• Our head office is located in the centre of Brussels, with a brand-new operational office in Diegem, easily accessible by public transport and car, and satellite offices in Ghent and Namur. Partial teleworking is possible.

  
  

Interested ?

👇 Apply now and help build a more secure future with SECO Belgium!