Fixed term contract | Belval | 24 Months
Are you passionate about research? So are we! Come and join us
The Luxembourg Institute of Science and Technology (LIST) is a leading Research and Technology Organisation (RTO) that drives innovation for the economy and society in Luxembourg and beyond. With cutting-edge expertise in Natural, Built, Industrial environments, Space, AI, Security and defence technologies. LIST bridges scientific excellence and applied research to design solutions that address real-world challenges and create positive impact.
Do you want to know more about LIST? Check our website: https://www.list.lu/
How will you contribute?
The AI Readiness and Assessment (AIRA) research group at LIST is seeking a highly motivated professional to lead the development of Luxembourg AI Factory services into mature offerings meeting market needs. Operating at the intersection of applied AI, service/product design, and go-to-market strategy, this position focuses on taking services in the Luxembourg AI Factory and turning them into coherent, valuable assets for the ecosystem's target users: startups, SMEs and large corporations. The ideal candidate is a practical strategist, comfortable moving between technical product content, human-centered design, and communication.
Service Design and Management: You will manage Luxembourg AI Factory's services and take them to the next level of maturity and market readiness.
User Feedback: You will conduct user studies, gather input from service users, and continuously refine the product design, product backlogs, and implementation roadmaps, with a particular focus on AI Assessment and Sandboxing Services.
Communication and Marketing Strategy: You will define the positioning, messaging and channel strategy for each productized asset, ensuring consistent branding and tone across the AI Factory's public-facing outputs and stakeholder communications.
Build Go-to-Market Assets: You will create the supporting materials that make each service easy to understand, adopt and promote across the ecosystem.
Support Ecosystem Engagement: You will engage with project partners and the wider ecosystem — including the open-source community, contributors and community governance — to formulate recommendations that guide them through a coherent journey across services.
Is Your profile described below? Are you our future colleague? Apply now!
Education
Master’s degree in Service Design, Product Design, Interaction Design, Innovation Management, or a closely related discipline
Ph.D. in those disciplines is considered an asset
Experience
Experience in service design and/or service management
Experience with digital product design and communication
Experience conducting user research or user studies (interviews, surveys, focus groups, usability testing, etc.) is an asset
Any hands-on experience with AI-related projects or tools is a plus
Hard skills
Advanced expertise in Digital Product and Service Design: Service design methods (service blueprint, journey mapping), UX/UI design tools (Figma or equivalent), experience in conducting user research (interviews, usability testing)
Value proposition & Business design: positioning of services, value proposition frameworks, experience translating technical capabilities into user benefits
Communication & Marketing: familiarity with marketing and communication strategies and product branding
AI literacy: familiarity with AI concepts and the AI policy landscape
Soft skills
Ability to work effectively in interdisciplinary teams
Strong analytical and problem-solving skills, with attention to scientific rigor and interpretability
Notions of explainability and trustworthiness in AI
Clear written and verbal communication skills, including the ability to explain complex concepts to non-specialists
Intellectual curiosity and motivation to work on applied, impact-driven research
Ability to work independently while contributing constructively to a collaborative project environment
Language skills
Fluency in English, both oral and written. Other relevant languages are an asset.
Your LIST benefits
An organization with a passion for impact and strong RDI partnerships in Luxembourg and Europe that works on responsible and independent research projects
Sustainable by design, empowering our belief that we play an essential role in paving the way to a green society
Innovative infrastructures and exceptional labs occupying more than 5,000 square metres, including innovations in all that we do
An environment encouraging curiosity, innovation and entrepreneurship in all areas
Personalized learning programme to foster our staff’s soft and technical skills
Multicultural and international work environment with more than 60 nationalities represented in our workforce
Diverse and inclusive work environment empowering our people to fulfil their personal and professional ambitions
Gender-friendly environment with multiple actions to attract, develop and retain women in science
32 days’ paid annual leave, 11 public holidays, 13-month salary, statutory health insurance
Flexible working hours, home working policy (not remote) and access to Digital lunch vouchers
Apply online
Your application must include:
A motivation letter oriented towards the position and detailing your experience
A scientific CV with contact details
Contact details of 2 references
Please apply ONLINE formally through the HR system. Applications by email will not be considered.
Application procedure and conditions
We kindly request applicants to provide their nationality for statistical purposes only, as part of our commitment to promoting diversity and ensuring equal opportunities in our workforce. This information will be kept confidential and will not be used for any discriminatory purposes.
LIST is dedicated to maintaining an inclusive work environment and is an equal opportunity employer. We are committed to attracting, hiring, and retaining a diverse workforce. All applicants will be considered for employment without discrimination based on national origin, race, ethnicity, gender, sexual orientation, gender identity, marital status, religion, age, or disability.
Applications will be continuously reviewed until the position is filled. An assessment committee will thoroughly evaluate applications, adhering to guidelines designed to ensure equal opportunities. The primary criteria for selection will be the alignment of the applicant's existing skills and expertise with the requirements mentioned above.
As part of our recruitment process, the selected candidate might be subject to a background check in accordance with applicable laws and institutional policies. Further checks and restrictions might apply to candidates in compliance with export controls requirements
For the purposes of the position and in accordance with applicable legislation, the successful candidate may be requested to provide a recent criminal record certificate.
This position offers a gross monthly salary between €6’000 and €6’679, paid over 13 months (€79’200–€86’800 annually) based on full‑time employment. The final salary offer within this range will be determined based on the candidate’s overall profile, qualifications and professional experience .