We are looking for a Hospitality Crew Coordinator & Area Manager – Part-Time to support the preparation and delivery of Hospitality operations for Tomorrowland Thailand.
This role combines pre-festival crew coordination with hands-on operational responsibility during the festival. Before the event, you will work closely with the Hospitality Lead and external staffing supplier to prepare and coordinate Hospitality crew. During the festival, you will transition into an Area Manager role, taking ownership of one of our Hospitality areas onsite.
Responsibilities:
Pre-Festival – Hospitality Crew Coordination
Coordinate with the external staffing supplier throughout recruitment and preparation.
Support the planning and organization of Hospitality crew, including F&B staff, makeup artists, wellness teams, performers, area supervisors, and security.
Coordinate and oversee Hospitality training sessions.
Support the preparation of training materials, operational information, and crew briefings.
Ensure crew members understand their roles, responsibilities, and expected service standards.
Support final crew readiness and operational preparations.
Maintain clear communication between Hospitality, staffing suppliers, and Operations.
Festival – Hospitality Area Management
Manage and coordinate Hospitality staff assigned to your area.
Oversee daily operations and ensure smooth service delivery.
Maintain Hospitality service and guest experience standards.
Brief, coordinate, and motivate the team throughout each operational day.
Work closely with other departments and operational stakeholders.
Identify and resolve operational issues quickly and effectively.
Provide regular updates and escalate relevant issues to the Hospitality Lead.
Ensure the area is fully operational before opening and properly closed at the end of each day.
Profile:
Highly organized and comfortable coordinating large teams.
Confident working with suppliers and different internal departments.
Hands-on, proactive, and solution-oriented.
Comfortable taking ownership and making decisions in a fast-paced event environment.
Guest-focused with a strong understanding of premium Hospitality and service standards.
Flexible and able to adapt as operational requirements evolve.
Reliable, stress-resistant, and hospitality-minded.
Previous experience in hospitality, events, festivals, premium guest services, staffing coordination, or team management is highly valued.
Thai language speaker is strongly preferred.
Employment & Availability:
Part-time position, approximately half of a standard working week.
Flexible working schedule during the preparation period.
Workload will increase as the festival approaches, with attendance required for selected meetings, alignments, and training sessions.
Full onsite availability in Pattaya from 4–14 December is essential.
During the required onsite period, the company will provide accommodation, transportation to/from the venue, and meals during working days.
We Offer:
The opportunity to be part of the Hospitality operations for Tomorrowland Thailand.
A dynamic, international, and fast-paced festival environment.
A flexible part-time setup during the preparation period.
Hands-on experience working with local and international teams on a world-class festival production.