The Operations department is looking for enthusiastic interns: Communication & Customer Service Support.

Tomorrowland's Operations team focuses on the operational handling of the festival. Ticketing, Crew, Customer Service and communication are some of its core tasks.

RESPONSIBILITIES

As Communication & Customer Service Support, you will be part of the team that is responsible for the costumer service, website and mailings of all Tomorrowland related events. You help to convey information in a clear way to visitors.

Visitors reach out to you with questions about Tomorrowland-related events via our Customer Service mailboxes, which you help manage. You also help people navigate all the information on the website by creating Frequently Asked Questions (FAQ).
Depending on the period of your internship, you will also support us in building the festival websites and related mailings.

MUST-HAVES

• You’re a student in Communication (management), Languages, Event & Project management, Hospitality… or any other relevant field of study.

• You’re flexible and prepared to work (very) hard – also outside of regular office hours

• You have good computer skills

• Spelling and grammar are your strengths, and you have a good knowledge of English and Dutch. French and any other languages are a surplus

• You’re a problem solver, you’re strong in time management, you have a sense of responsibility, and you can work independently

• You are available for a period of minimum 12 weeks

WE OFFER

• A challenging and educational internship period where you can improve your skills with guidance from our passionate professionals

• Opportunity to work on interesting projects and contribute to real solutions to maintain the quality of our brand also with our online products;

• An inspiring work environment where your ideas are valued and you will have the freedom to work autonomously on projects.